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CIC Agency Management - In-Person & Online
16 CE Hour Institute
June 24-25, 2026 (Wednesday & Thursday)
Learn the fundamentals of strategic planning and what actions are needed to achieve agency growth.
Topics Covered:
- Strategic Planning
- Talent Acquisition and Development
- Client Retention and Acquisition
- Technology Utilization
- Ethical Responsibility
Instructors:
Lori Rummelt, CIC, CPIA
Bobby Shomo, MBA, CIC
Ed Consultant, Patrick A. Deem, Sr., CIC
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