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Education and In-person Events
Our robust education program provides you with opportunities to stay up-to-date with the latest industry trends and techniques. We also understand that sometimes you need to get from behind your computer to network with others, so we offer in-person opportunities to connect throughout the year. We constantly add new courses, webinars, and events to our offerings to help you expand your knowledge and improve your skills.
Filter by webinars, CE, or CPIA courses with the links on the right. Be sure to regularly check the calendar below to see what's going on!
Mastering Flood Book Management: A Deep Dive into HartfordFloodOnline.com
Hosted by PIA National
📅 Date: November 5, 2025
🕒 Time: 2 PM ET
About the Webinar
PIA National invites you to an exclusive member webinar designed to help independent agents streamline their flood insurance operations and better manage their flood book.
Led by Brian Collins, Sales Support Consultant for The Hartford’s Flood Group, this session will give you a practical walkthrough of the HartfordFloodOnline.com platform—an essential tool for flood agents.
What You’ll Learn
✅ Flood Policy Renewals – Simplify your renewal process with built-in automation features.
✅ Endorsements & Correspondence – Learn how to issue endorsements, track client interactions, and stay organized.
✅ User Navigation – Get a guided tour of the site’s core features and tools.
✅ Support & Escalation – Understand exactly who to contact and when to ensure fast, effective servicing.
Whether you’re looking to reduce administrative time, improve policyholder service, or simply get more from your flood book, this webinar will provide actionable insights you can put to work immediately.
This webinar is ideal for:
Flood insurance producers
Agency account managers
CSRs handling policy servicing
Any PIA member working with The Hartford’s flood insurance program
Secure your spot. Space is limited and this webinar is free.