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CPIA - Monday Minute 5-18-26

May 18, 2026, 12:28 by Sarah Freeman

Spring is here—plant the seeds for sales growth 

Spring is the season for prep. Gardeners plan, gather supplies, and put in the work now to enjoy results later.

They review what worked, choose what to plant, start seedlings, and take inventory. Then it’s time to till, fill, and plant.

Same idea for your insurance firm. If you want a strong sales season—and a bigger “harvest” of new and renewal business—get intentional now about how you prospect, market, and follow up.

Start by “prepping your seeds.” Make referrals easy for happy clients. And be sure your team captures email addresses (and permission) so you can stay in touch with helpful, relevant updates.

Next, make sure your website is ready to turn visitors into conversations. Is your call to action clear? Can prospects reach you the way they prefer—email, a quote request form, phone, or live chat? If someone lands on your site today, is the next step obvious?

Then look at social media. Are you showing up consistently with content that helps clients and prospects? Aim to build trust—without going silent for weeks or posting sales pitches nonstop.

Now check your tools. Does your technology help you capture the information you need, automate follow-up, and keep things running smoothly? And don’t overlook your CPIA Program Membership—it’s packed with resources to help you market, sell, and serve at a higher level.

If you’re adding new tools this year, focus on what improves the client experience and drives consistent outreach.

  • A simple process to engage prospects by email or text (based on their preferences)
  • Digital marketing that supports your niche and your value proposition (not just “more posts”)
  • Client self-service options that reduce friction (mobile-friendly service requests, easy access to documents, quick contact)
  • A follow-up rhythm for new business, renewals, and cross-sell opportunities—so nothing falls through the cracks

Finally, invest in your people. If your team needs a boost—service staff, new producers, experienced producers, or anyone who supports the sales process—send them to an upcoming CPIA Seminar. Better yet, commit to all three workshops where we dig into proven (and emerging) sales strategies.

As you go, measure what’s working and recognize progress. A “harvest party” can be as simple as a quick weekly huddle where you share wins, lessons learned, and next actions—and celebrate the people who made them happen.