CPIA 3-Sustain Success
CPIA 3 - Sustain Success
June 18, 2026
Webinar - 8:00 am - 4:30 pm
This seminar focuses on maintaining and deepening client relationships for long-term growth. Key concepts include the development of retention strategies, the implementation of service standards that foster trust, and techniques for generating referrals. Participants are equipped with tools to analyze agency workflows, implement E&O (Errors & Omissions) loss control procedures, and create a culture of continuous improvement and ethical business practice.
CPIA 3 - Sustain Success is eligible for the CPIA designation update.
Instructor:
John Fear, CPIA, CISR - Premier Business Consulting - Schroon Lake, NY