Customer retention is the core of any agency's success.
Demonstrating the value of working with an agency is key.
That’s where Winning@Customer Retention comes in. It's a new program from the PIA Partnership. It's designed to help agencies improve customer service and retention. We’ve pulled together resources to help you track client retention rates, segment, and communicate with your customers.
PIA Partnership Members
Goodville Mutual Insurance Group
Hastings Mutual Insurance Company
National General Insurance, an Allstate company
Selective Insurance Group
State Auto Insurance Companies
The Hanover Insurance Group